Life lessons from more than 30 years in HR circa 2017

The life lessons of my HR career 

The life lessons of my career, pdated through 2017. Happy New Year!  

I wrote a post on my old blog back in January 2010 called Life Lessons from 25 years in Human Resources. I recently had occasion to revisit that post when someone reached out to me for some help in discussing a career change.  Apparently, changing jobs and posting the news on Facebook qualifies you as someone with wisdom and experience.

I referred them to this article, and I added some new thoughts from the last (almost) five years.

My career advice

  1. The kind of work you are doing matters a lot. If you want happiness, you better be doing something you enjoy, believe in and feel passionate about. I’m not saying “do what you love”. Most people can’t get paid for surfing or to shop for Manolo Blahnik heels.
  2. Don’t fall into the trap of giving everything to your work. Work is NOT everything, even though you may fervently believe that it is for you. You’re wrong. Work isn’t the most important thing. You don’t get back life moments though, and you should cash those chips in with great care.
  3. Where you do the work matters a lot. Make sure that the company you choose to work for has the resources and culture fit that will allow you to do your best work.  It’s a critical detail that often gets hidden behind a great reputation or an awesome salary offer.  And never ever pick a job based strictly on place

Here are my lessons learned.

1986 – How to deal with difficult people.  The value of innovation and compromise.

1987 – The danger of failing to have all the information required in for a serious life decision.

1988 – The value of working with professional HR colleagues.

1989 – The value of being an integrated HR practitioner.

1990 – That you should value the exceptional opportunity and workgroup more than your future career early in your career.

1991 – The secrets of meticulous preparation, and how that can both add and detract from conducting negotiations.

1992 – Managing people is challenging, and not always what you expect it to be.

1993 – That you really need to know what you are talking about before you open your mouth.  That if you open your mouth at the right time, amazing things happen.

1994 – That the secret to work/life balance is finding out that there is some sort of life out there beyond work.  Also, that a long business death is not something that I choose to do.

1995 – That you really need to consider place as a factor when accepting a new career opportunity.   The place alone can make the grass look browner!

1996 – HR can have a seat at the head of the table, but if you want to keep it, it won’t happen via fear and intimidation.

1997 – Flexibility, agility, innovation, and compromise are the keys to surviving in a business downturn.  When given a chance to re-invent your organization, don’t squander it.

1998 – That you can come back home again, and everything will be different while remaining very much the same.

1999 – That sometimes a job interview is just a job interview, and sometimes a job interview is a life-altering experience.

2000 –  That sometimes you have to make a negative change in the short term in order to generate long-term positive change.

2001 – That it is a very difficult transition to make to a new boss when you had worked for the best boss you’ve ever had.

2002 –  Treating employees well will almost always choose alignment with the goals of an excellent company.

2003 – You can develop personal relationships in the workplace with colleagues and not have it be harmful to your role as an HR practitioner.

2004 – Out of the most trying personal and professional times of your life, amazing new opportunities will arise.

2005 –  Even unemployment by choice sucks.  It requires some risk to reinvent yourself, but ultimately it is worth it.

2006 –  Developing a global perspective is an imperative for HR professionals.  Networking as well.

2007 – Building a culture of innovation, creativity, and fun is a difficult process, but ultimately worthwhile.

2008 –  Having expertise in social media and web research are career differentiators in human resources.

2009  – Influence is earned.  Use it wisely.

2010 – The evolution continues!

2011 – Getting involved in professional groups builds your network and opens doors professionally.

2012 – Take a different assignment outside your comfort zone if you want to grow.

2013 – Sometimes you have to go back to your roots to find your true path.

2014 – Being laser focused on one key goal while embracing a multitude of paths leads to unexpected results. It’s the end game that matters, not how you get there.

2015 – The evolution continues!

2016 –  Managing conferences is complicated work, and not unlike having children twice a year

2017 – Time to build on the strategic plan

The most powerful themes running consistently running through the past quarter-century are as follows:

  • trust
  • agility
  • credibility
  • innovation
  • strong culture
  • flexibility
  • compromise
  • approachability
  • judgment

Bonus lesson: Don’t be afraid to recycle good blog content or career experiences! They can lead to new things.

The Fierce Scrutiny of Change

 Plus ça change, plus c’est la même chose.

Since the beginning of the year, I’ve been going through a pretty serious self-evaluation process related to deciding what I want to do with the rest of my life.  It’s been kind of a semi-transparent public secret for a lot of people.  I’ve had countless conversations and phone calls with people I consider friends and mentors.  All of them willingly shared their experience and advice with me, providing excellent food for thought about such a major life change.  You all know who you are.  Know that you have my gratitude and appreciation for listening to me along the way.

I’ve posted hints and teases on Facebook along the way about what I was trying to do.  I finally had everything lined up the way I wanted, and thought I was ready to launch my new plan which would involve being a consultant.  All good, let’s go.

And that’s when the universe throws in that little humorous twist that you aren’t expecting.  I’m not going to go into all the boring details, but here’s the result of half a year of exploration and introspection.

Pretty much everything that I thought was about to change is going to stay pretty much the same, except for one key thing.  I’m going to get to spend more time with my family in Georgia on a regular basis, which was the driving goal the entire time.  I’ll still be working at Publix, blogging and speaking on occasion.

I’ll probably write a little more after all the details are complete but until then – thanks once again to everyone who advised, counseled, listened and otherwise supported me along the way these past few months. It’s great to have friends in the right places.

Plus ça change, plus c’est la même chose. – Alphonse Karr 

Fountains of info flowing at #SHRM14

Lots of advice for HR in today’s sessions.  Here are two short lists from those speakers I listened to, my friend Steve Browne and keynoter Tom Friedman.

Steve Browne’s Rules for HR

This isn’t the stuff he said in his SHRM talk. It’s how I heard it.

  1. Tear down the silos

  2. Say hello to everyone and then get to know them.

  3. Go where the people are.

  4.  If you don’t love HR, let it go

  5. Be passionate

Career advice from NYT columnis and author Tom Friedman on how to find a job into the new “hyper-connected” economy.

  1.  Think like a new immigrant

  2. Think like an artisan

  3. Always be in beta

  4.  PQ + CQ > IQ

  5.  Always think like a waitress (or a server)